Engjell Rraklli logo
ENGJELL RRAKLLI
Tech Entrepreneur
/Speaking
Speaking

I TALK ABOUT WHAT
ACTUALLY HAPPENED.

Most AI talks in 2026 are predictions. Mine are post-mortems. I have spent 12 years building a software company in Albania, and the last two putting agents into its operations, so I can tell an audience what the change cost rather than what it promises.

A recruitment function that took five people now runs with two. The system behind it exposes more than 350 tools to its agents, and every one of them that writes anything still waits for a human. That is the talk. The numbers are real and I am happy to be asked about the parts that went badly.

TALKS

We replaced five roles with two people and 350 tools

A working account of putting AI agents into a real business, including what they took over, what we refused to let them touch, and the one rule that keeps a human in every outbound decision.

For: Founders and operators running service businesses of 10 to 100 people

  • —The read versus write rule that decides what an agent may do unsupervised
  • —Which parts of a pipeline are assembly work and which are judgment
  • —What actually broke, and what it cost to fix

Services don't scale, and other things I believed for ten years

The rule that services cannot scale was never about services. It was about founders. A decade of running a software company, and which constraints turned out to be self-inflicted.

For: Founders, particularly bootstrapped and service-based

  • —Why founder dependency is a stage rather than a property of the model
  • —How to make expertise structural so people leaving is a setback, not a hole
  • —The growth ceiling word of mouth builds, and the three ways out of it

Building a software company outside Silicon Valley

What it takes to build durable technology businesses from Albania, without venture capital, where cash flow is the measure rather than a funding announcement.

For: Founders and ecosystem builders in emerging tech markets

  • —Why the no-capital constraint produces better unit economics
  • —Hiring and keeping senior engineers outside the established hubs
  • —What regional ecosystems need more of, and what they have too much of

What breaks when you put AI agents into a real business

The unglamorous version. Approval queues, permission scoping, the failure modes nobody demos, and why the leverage comes from removing assembly work rather than removing people.

For: Technical leaders and operators evaluating agentic systems

  • —Designing the approval surface before designing the agent
  • —Why scheduled playbooks beat chat interfaces for operational work
  • —Honest failure modes from a system running in production

FORMATS

Conference talk

20 to 40 minutes, built around one argument and the numbers behind it.

Panel

Comfortable disagreeing in public, which is the only reason a panel is worth watching.

Workshop

Half day, hands on, mapping a real pipeline and deciding what an agent should and should not own.

Podcast

Remote or in person. I host a show myself, so I know what makes an episode worth editing.

FOR PODCAST PRODUCERS

I host Scaling the Unscalable, so I know what makes an episode easy to edit. I show up prepared, I do not recite a pitch, and I am glad to return the favour and host you. Everything below is yours to copy without asking.

Short bio, 25 words

Engjell Rraklli is a tech entrepreneur in Tirana. He founded division5 in 2015 and now builds AI-powered business systems at divisionAI.

Medium bio, 45 words

Engjell Rraklli is a tech entrepreneur based in Tirana, Albania. He founded the software company division5 in 2015 and today builds AI-powered business management systems at divisionAI. He writes about scaling service businesses and hosts the podcast Scaling the Unscalable.

Full bio, 130 words

Engjell Rraklli is a tech entrepreneur based in Tirana, Albania. He founded division5 in 2015 at the age of 23, with no capital and no network, and spent the following decade building it into a software company serving clients across Europe. He now builds AI-powered business management systems at divisionAI, where agent-driven workflows run operations that previously required whole departments. He writes about scaling service businesses, the constraints founders invent for themselves, and building technology companies outside the established hubs. He hosts the podcast Scaling the Unscalable, and speaks on AI in operations, bootstrapped growth, and the emerging Albanian tech ecosystem.

STAGES

KosICTPristina, Kosovo
Panel, 2023

BOOK ME

Tell me the audience, the date and the format, and I will tell you straight away whether I am the right person for it. If I am not, I will usually know who is.

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