PRIVACY POLICY

Last updated: July 30, 2025

This Privacy Policy describes how Engjell Rraklli ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at engjellrraklli.com (the "Service").

INFORMATION WE COLLECT

Personal Information

When you visit our website, we may collect personal information that you voluntarily provide, such as:

  • Name and email address (when subscribing to our newsletter)
  • Contact information (when using our contact form)
  • Comments or feedback you provide

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website
  • Device information and screen resolution

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To provide and maintain our website and services
  • To send you newsletters and updates (with your consent)
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve user experience
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

THIRD-PARTY SERVICES

Our website may integrate with third-party services:

  • YouTube API: For displaying podcast content and videos
  • Google Analytics: For website analytics and performance monitoring
  • Email Services: For newsletter delivery and communication

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.

DATA SECURITY

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure hosting and infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent for newsletter subscriptions

To exercise these rights, please contact us using the information provided below.

CHILDREN'S PRIVACY

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any changes constitutes acceptance of the updated policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Email: info@engjellrraklli.com

Website: engjellrraklli.com

Address: Tirane, Albania 10299

We will respond to your inquiry within a reasonable timeframe.